Information We Collect
Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Charmscraft internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Charmscraft customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us: If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, and password. If you place an order with us, we collect the personally identifiable information that you provide to us such as your shipping, billing, and payment information.
From time-to-time Charmscraft may give you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.
Information About Your Transactions With Us: In addition, we collect your order information and purchase and payment history.
Cookies and Similar Files
Our website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, Charmscraft assigns you a unique customer code and record locater. Information about your activity on our website can then be included in your customer record, which is stored within the Charmscraft firewall. When you visit or return to our website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No personally identifiable information about you is stored on the cookie.
Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our website, including our Shopping Cart, will not work properly.
Links To Third Party Products and Services
While you are visiting or using the Charmscraft website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Charmscraft. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Charmscraft. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your personal information.
Sharing Information With Others: We will not share your personally identifiable information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may opt in by checking the appropriate box during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us to share your personal information with other organizations that may have special offers, products or services that may be of interest to you. Even if you do not opt in to this sharing, we may still share personally identifiable information about you with other companies as permitted or required by law.
Communications from Charmscraft: If you do not want to receive e-mails from Charmscraft about products and services that may be of interest to you, simply indicate this preference by removing the applicable check mark during registration. If you wish to change your preference after you have registered, you can do so by logging into “My Account,” selecting “Account Update, and updating your preference.
Deactivation of Your Account: You may also request deactivation of your Charmscraft account by contacting Customer Care at email@example.com or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.
We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Charmscraft, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting "Account Update."
Charmscraft authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name - Mr. Milan Singh
Email Id - firstname.lastname@example.org