We are back. Taking proper safety measures. Little delay in some deliveries.
We are back. Taking proper safety measures. Little delay in some deliveries.

Shipping Info

WE OFFER THE FASTEST SHIPPING & HASSLE FREE RETURNS!

HOW DOES THE FREE SHIPPING WORK?
FREE Standard Shipping for all orders! FREE Promotional items do not qualify for free shipping.

WHEN WILL YOU SHIP MY ITEMS?
With the significant volume of orders received daily, we strive to have all orders processed within 2-5 business days of purchase date. This time frame includes the necessary time needed to verify orders prior to being shipped to ensure accurate processing. Depending on what type of shipping you selected your time to receive the order will vary. Actual Shipping times also will depend on where you are located.

1. If you pick standard shipping - typically orders will ship within 5-12 (business days) Once Shipped takes 5-10 days to deliver.
2. If you pick priority shipping they will ship within 2-5 (business days) and delivery takes 3-7 days.
3. If you pick expedited shipping those will ship within 24-48 hours (business days) and shipping takes 3-5 days to deliver.

• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

If you have any issues receiving the order feel free to email us at isupport@charmscraft.com

WHERE ARE MY ITEMS COMING FROM?
Although our main offices are located in Raipur, some of our specialty items are located in other states such as Delhi, Chennai and Mumbai.

WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

WHY DON'T I SEE MY TRACKING INFO?
It's not uncommon for NO tracking information to show until your package has been scanned in by the Indian carriers. It might remain "blank" for up to a week after you receive your tracking link.

HOW ARE EXPEDITED SHIPPING HANDLED?
These items are shipped in 1-3 days excluding weekends. They are sent tracked and expedited quickly to arrive in the time frame stated on the order checkout.

RETURNS INFORMATION?
We offer a 100% Satisfaction guarantee or your money back. Please contact us for return requests.